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​退貨&退款政策 Returns / Refund Policy


We value each customer's satisfaction and aim for the best shopping experience. However, if customer is not satisfied with the order for any reason, customer may request a return for refund or store credit. Please review the following information for our return policy.














All returns must be made within 7 days of package delivery date. All returned products must be in new and unused condition, as well as with all the original tags and labels attached.

Return Process

To initiate a return, please contact our customer support at to request a Return Merchandise Authorization (RMA) number. After our customer service has approved your return, please pack the returning products securely in original package and your printed proof of order. Please contact us for more return details.

Please also note that customers are responsible for entire shipping fee and non-refundable credit card transaction fee(3.8% + 30 cents) once the RMA has been inititated. Please include a tracking number if possible. We Will issue the refund according to the condition of the returned goods: full/partial/fixed amount of refund.

If goods are found to be opened or damaged by the customer, we are unable to process refund. We suggest our customer to confirm the goods condition upon delivery with video records for evidence.


After we receive customer's returning goods, we will inspect the condition of all the items within the package. If items are confirmed in unused and brand-new condition, we will issue refund to the customer. Please allow at least 30 days from the day of return process. Refunds may take up to 1-2 billing cycles to appear on your credit card statement, depending on customer's credit card issuer.

Defective or Damaged Products

If products arrived with defective or damaged condition, please contact us and we will arrange an exchange.


If you need any assistance or have any other questions regarding our return policy, please contact us at:


Customers are responsible for paying tax/duty incurred by the purchase.

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